Booking Information
Availability Statement
Appointments are: Private. Limited to one client per day. Conducted one client at a time in the studio. This ensures a focused, high-quality service experience.
Please ensure all booking requests are made in advance, as availability is limited.
Hair Requirements
Important
Natural hair must be at least 4 inches long for all braiding services.
In addition to length requirements, hair must be clean, freshly washed, and free of any heavy oils or products. We recommend thoroughly detangling your natural hair from roots to ends prior to your visit. Stretched or blown-out hair provides the smoothest base for a luxury artisanal finish.
Hair Guidelines
To achieve the signature Hairaura Luxe finish, please ensure your natural hair is clean, fully detangled, and free of any heavy styling products or excessive oils prior to your appointment. For the most precise and refined result, we strongly recommend arriving with your hair stretched or blown out or pay extra for blow dry. Proper preparation is the foundation of our artisanal braiding process.
Human Hair Preparation
To ensure a seamless result for your luxury install, proper preparation of human hair extensions is essential. All extensions must be washed, conditioned, and completely dry. Ensure hair is free of any product buildup, glue, or old thread. Bundles should be thoroughly detangled and organized by length. We strictly adhere to these quality standards to maintain the high-fashion aesthetic of our artisanal braiding techniques.
Late Policy
- All bookings are subject to approval.
- Deposits may be required to confirm appointments.
- No-shows result in loss of deposit.
- Late arrivals may affect appointment time.
Allergies & Safety
Your safety is our priority. We maintain medical-grade cleanliness standards. If you have any hair or skin sensitivities, please inform us prior to your appointment. We use premium, scalp-friendly products, but patch tests are available upon request for any new chemical or adhesive applications. Clients are responsible for disclosing any known allergies to synthetic hair, latex, or specific conditioning oils before the service begins.
Home Service
We bring luxury braiding to the comfort of your home. Our home service is designed for clients seeking the ultimate convenience and privacy. Please ensure a clean, well-lit space with a comfortable chair is available for your stylist. Premium home services are available within the GTA and outside, anywhere in Canada. A travel fee applies based on location.
Frequently Asked Questions
What is the grace period for arriving late?
We offer a 15-minute grace period. After 15 minutes, a $20 late fee is applied. Beyond 30 minutes, your appointment may be cancelled and your deposit forfeited to respect our stylists' schedules.
Is my deposit refundable?
All deposits are non-refundable. They secure your time slot in our studio and go toward your final total. Appointments can be rescheduled once with at least 48 hours' notice without losing the deposit.
How long should my hair be?
For optimal results, your natural hair must be at least 4 inches long. This ensures the security and longevity of the artisanal braids. If your hair is shorter, please contact us for a consultation before booking.
What if I have hair sensitivities?
Your safety is our priority. Please notify us of any known allergies to synthetic hair, latex, or specific oils. We use premium, scalp-friendly products and can perform patch tests upon request.
Service Policies
To maintain our standard of artisanal excellence, we request that all clients familiarize themselves with our studio protocols. These policies ensure a seamless luxury experience for every guest.
✦ Booking & Prep
Appointments are secured via a non-refundable deposit. Arrive with hair clean, detangled, and blown out to ensure the highest quality install.
✦ Extension Care
Human hair extensions must be clean and dry. We specialize in artisanal integration for a natural, high-fashion finish that lasts.
✦ Arriving Luxe
We offer a 15-minute grace period. Timely arrival allows us to dedicate precision care to your styling without compromise.
✦hairaura luxe booking
Hair Requirements
- Clean, freshly washed hair free of any gels or oils
- Thoroughly detangled from roots to ends
- Stretched or blown out for the smoothest base
- Minimum hair length of 4 inches for security
- Scalp health is mandatory; please ensure scalp is clear
Preparation Guidelines
Optimal prep ensures longevity and perfection. Appointments arriving without prepared hair may be subject to a preparation fee or rescheduling to maintain our luxury studio standards.
Hair Requirements
Your natural hair must be at least 4 inches long around the perimeter to ensure a secure and clean braiding base. Hair must be healthy enough for moderate tension. If you have any concerns regarding breakage, thinning, or specific scalp conditions, please schedule a consultation prior to booking your appointment.
Preparation Standards
For optimal results, hair must be freshly washed and product-free. We recommend that natural hair is thoroughly detangled from roots to ends and blown out or stretched to provide the smoothest surface for artisanal braiding. Incomplete preparation may result in extended service time or a 50$ preparation convenience fee.
Questions about selection? Contact our stylists.
Human Hair Preparation
To ensure the most seamless and long-lasting result for your luxury braid install, proper preparation of human hair extensions is essential. We strictly adhere to high-quality standards to maintain the integrity of your natural hair and the aesthetic of the style.
- Human hair can be be washed upon request
- Extensions must be thoroughly detangled and organized by length prior to your appointment.
- We recommend high-quality bundles; low-quality hair may affect the final look and longevity of your braids.
- If using reused hair, it must be in excellent condition and clearly labeled.
Grace Period: 15 Minutes | Late Fee: $20 | Cancellations: after 30 Minutes
Late Policy
We value your time and ours. Clients are granted a 15-minute grace period. Arriving beyond this window will incur a $20 late fee applied to your final total. Should you exceed 30 minutes, your appointment will be cancelled to protect the schedules of following guests, and your deposit will be forfeited. Please notify the studio immediately of any anticipated delays.
*The late policy is strictly enforced to maintain our luxury service standards. Please plan your travel accordingly to enjoy the full Hairaura Luxe experience.
Last-Minute Appointments
24-HOUR SURCHARGE APPLIES | ALL BOOKINGS ARE NON-REFUNDABLE
Appointments booked within 24 hours of the service time are subject to availability and incur a $200 convenience surcharge. For urgent requests, please contact the studio directly via Instagram for real-time availability. All last-minute bookings must adhere to standard hair preparation and deposit policies.
Allergies & Safety
Your safety is our priority. We maintain medical-grade cleanliness standards. If you have any hair or skin sensitivities, please inform us prior to your appointment. We use premium, scalp-friendly products, but patch tests are available upon request for any new chemical or adhesive applications. Clients are responsible for disclosing any known allergies to synthetic hair, latex, or specific conditioning oils before the service begins.
🏠 Home Service Policy
We bring luxury braiding to the comfort of your home. Our home service is designed for clients seeking ultimate convenience and privacy. Premium home services are available for select styles within the GTA. A travel fee applies based on location.
⚖️ Liability & Professional Standards
Hairaura Luxe is not responsible for any reactions to products if allergies were not disclosed. By booking, you agree that our stylists operate with the highest professional standards, but the client assumes responsibility for the maintenance and aftercare of their braids. Please ensure a clean, well-lit space with a comfortable chair is available for the stylist.
✦ Allergies & Safety
Please notify us of any scalp sensitivities or allergies to products. Your comfort and hair health are our top priorities. Patch tests are available upon request.
Liability & Safety Policies
At Hairaura Luxe, your safety and satisfaction are paramount. Please review our comprehensive liability and safety protocols to ensure a professional experience.
✦ Home Service
Premium home services are available for select styles within the GTA. Travel fees apply based on distance. A clean, well-lit space is required for mobile appointments.
✦ Liability
Hairaura Luxe is not responsible for any reactions to products or for hair conditions resulting from undisclosed allergies or improper post-service aftercare.
By booking with Hairaura Luxe, you acknowledge and agree to the policies outlined above. For further questions, please contact our studio directly.
The Art of Precision
Hairaura Luxe Booking Information
At Hairaura Luxe, we provide a bespoke braiding experience tailored to your unique aesthetic. To maintain our high standard of artisanal excellence, please familiarize yourself with our professional protocols regarding booking, hair preparation, and studio etiquette.
Booking Policy
- All bookings are subject to approval
- Deposits may be required to confirm appointments
- No-shows result in loss of deposit
- Late arrivals may affect appointment time
Please ensure all booking requests are made in advance, as availability is limited.
Frequently Asked Questions
How long does my natural hair need to be?
Your natural hair must be at least 4 inches long around the perimeter for all braiding services to ensure security and comfort.
Are deposits refundable?
No, all deposits are strictly non-refundable as they secure your dedicated time slot in our artisanal studio.
What should I do before my appointment?
Natural hair must be clean, freshly washed, thoroughly detangled, and stretched or blown out for the best result.
What is the late policy?
A 15-minute grace period is granted. After this time, late fees apply, and appointments over 30 minutes late may be cancelled.